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All synthetic leather work is guaranteed for life (30 years to be exact). Other items are guaranteed for 2 years from the date of purchase for any manufacturing defect.
 
The warranty on synthetic leather goods may or may not apply in the following cases:
 

 

YES NO
Seam Defects:
  • Torn shoulder straps
  • Loosen seams / torn seams
  • Undone zipper seams
  • Unstitched straps
Buckles and inside pockets:
  • Defective snap fastener
  • Distorted framework
  • Broken elastic band
  • Broken zipper puller
  • Insufficient fabric length (hole in the fabric at the seam)
  • Degradation by any third party
  • Accident by a third party
  • Repairs made by a third party other than Cabaia
  • Cut in the fabric
  • Stain
  • Damaged/burned fabric
  • Damaged or worn bag bottom
  • Scratches on snaps or zipper
  • Scratches on the synthetic leather elements
  • Holes in the fabric other than at the seams

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Warranty terms vary depending on where you purchased your backpack. For more information, please refer to the warranty terms article depending on where you buy your bag.

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