All synthetic leather work is guaranteed for life (30 years to be exact). Other items are guaranteed for 2 years from the date of purchase for any manufacturing defect.
The warranty on synthetic leather goods may or may not apply in the following cases:


Seam Defects:
  • Torn shoulder straps
  • Loosen seams / torn seams
  • Undone zipper seams
  • Unstitched straps
Buckles and inside pockets:
  • Defective snap fastener
  • Distorted framework
  • Broken elastic band
  • Broken zipper puller
  • Insufficient fabric length (hole in the fabric at the seam)
  • Degradation by any third party
  • Accident by a third party
  • Repairs made by a third party other than Cabaia
  • Cut in the fabric
  • Stain
  • Damaged/burned fabric
  • Damaged or worn bag bottom
  • Scratches on snaps or zipper
  • Scratches on the synthetic leather elements
  • Holes in the fabric other than at the seams


Warranty terms vary depending on where you purchased your backpack. For more information, please refer to the warranty terms article depending on where you buy your bag.

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