You have have placed an order on our site but have not received an order confirmation email.
If you have not yet been debited (wait at least 24 hours), please :
  • Empty your basket and start the order again.
  • Check that you are on
  • Delete the cookies
  • If it still does not work, you should change your browser
  • If nothing works we advise you to change your device to place your order


If you have been charged but have not received your confirmation email, please contact our support team at

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