Did you dream of it ? We've made it a reality ! Yes, all our products come with a lifetime warranty, except for beanies and socks.
Say goodbye to those old, worn-out bags that you just don't know how to get rid of!
At Cabaia, we know our products inside out, which is why we can offer you a warranty on products that will last a lifetime 🤩
We've summarized our warranty conditions in the table below ⬇️
| YES | NO |
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Defects in seams:
Buckles and inner pockets:
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By the way! If you've bought one of our superb iridescent models like the Honolulu, it's normal for the material to develop a patina over time and lose some of its shine. This one gives it a more vintage look! 😎
The Colombo and Nicosia are our latest models, and it's all the same! The backpacks are made from waxed cotton, which is cotton impregnated with a paraffin-based wax. Wax and cotton are natural products that degrade naturally over time. To preserve them, waxed cotton products should not be stored damp, but rather dried slowly. Waxed cotton generally needs waxing once a year. 🧴
To benefit from the guarantee, the bag must have been purchased at Cabaia or in a shop affiliated to the Cabaia network. Products bought second-hand or in a shop that is not a member of the Cabaia network are not covered by the commercial guarantee!
In this case, you will be invited to contact the retailer directly in order to obtain more information on the implementation of a possible guarantee. 😊
⚠️ Good to know: proof of purchase is required to activate your product warranty! Registering your bag on our website is not considered proof of purchase.