All our products come with a lifetime warranty, except for textile products (towels, socks, etc.).

This warranty covers defects related to manufacturing and materials but does not cover normal wear and tear or damage caused by misuse.

Below you will find an overview of what is covered and what is not.

What the warranty covers

• Defective stitching: straps that tear, seams that come apart, zipper seams that fail, loose straps.

• Structural issues: faulty snap buttons, bent frames due to a defect, broken elastic, broken zipper pull, fabric length defect at seams.

What the warranty does not cover

• Normal wear and tear (fabric wearing out, fading, abrasion over time).

• Accidents or damage caused by a third party.

• Cuts in the fabric, stains, burns.

• Worn bag bottoms.

• Scratches on snaps, zippers, or faux leather elements.

• Fabric issues located elsewhere than at the seams.

• Products purchased second-hand (not covered by the commercial warranty).

• Repairs carried out by a third party that modified the product’s structure or functionality.

Proof of purchase

A proof of purchase is required to activate the warranty.
Registering the product on our website is not considered proof of purchase.

Learn more

You can view our full warranty page here:
https://www.cabaia.fr/pages/garantie

If you wish to make a claim, simply contact us HERE.