Ah, the adventure of online shopping! Sometimes there are unexpected surprises... like receiving an item you didn't order. But don't worry, at Cabaia we're here to set the record straight (and the hats on the right heads)! 😄

We take great care in preparing your parcel, but occasionally an item may slip through the cracks while your order is being prepared. We apologise for this! 🙏🏻

Just imagine: you're impatiently waiting for your new, carefully chosen hat, you open the parcel and... surprise! It's not the hat of your dreams, but rather a pair of flaming socks (which, let's face it, are pretty cute, but it's not what you ordered).

Don't worry, we promise to help you get your precious beanie back without any hassle! 👌🏻

How do I go about it?

It's as simple as that! Go straight to our customer service page. Leave us a short message with the details of your order and the nature of the error. We'll get back to you within 48 hours to rectify everything. And who knows? Maybe this little error will have made you discover that you love flamboyant socks too!

Thank you for your understanding. 🥰

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