If a product does not suit you, you can return it within 14 days of receipt, provided it is new and with its original tags. We do not offer exchanges, only refunds.
To obtain your return label, click here.
- Once the package is received at our warehouse, the refund will be processed within 10 business days using the same payment method as your purchase.
- For purchases made with a gift card, the card will be recredited and can be used again.
- If you are returning a product under a warranty claim, you will receive an email with a new code.
You will also receive a confirmation email once the refund has been processed.
🌿 A note on sustainability
Choosing the right product from the start helps limit returns, which means less transport, less packaging, and lower CO₂ emissions.
We provide as much information as possible on our product pages, but if you have any doubts, please contact us before purchasing.
Good to know
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Returns are free for metropolitan France and the EU.
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Return shipping costs are your responsibility if you are outside the EU.