The news has just reached you: on the long-awaited day you receive your parcel, your boss has scheduled the most important meeting of your career.


Worse still, your spouse tells you that it's actually this Thursday, yes this Thursday, lunch at mother-in-law's house 3 hours away! 😱


No problem, only solutions:


Numero uno: Your beloved delivery person reschedules the delivery and will come back 24 hours later.


Numero dos: Your order is dropped off at your nearest collection point!

If your parcel is waiting for you at a collection point, you have 14 days to collect it from your retailer with your ID 👌🏻


Bannières FAQ (26).png

💡 Good to know: during busy periods (Christmas, sales, Black Friday...) and to avoid mountains of boxes at collection points, parcels are returned to sender after just 7 days!

Was this article helpful?

28 out of 67 found this helpful
Powered by Zendesk