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  2. General

General

    How do the warranty work

  • Guarantee conditions for the backpacks
  • How do I register my Cabaia bag?

    Our commitments

  • Ecology and ethics at Cabaia
  • What happens to defective bags?

    Question about products

  • Do our bags fit in the cabin?
  • Beanies in size 1-4 years?
  • What size bag for school children?
  • Care of bags
  • Restocking times

    My orders - Returns and refunds

  • How do I generate my invoice?
  • My product arrived broken/damaged
  • Conditions and deadlines for refund
  • Modify my address
  • I can't pay
  • How do I generate a return label?
  • See all 8 articles

    My customer account

  • Unsubscribe from the newsletter
  • What was my password?
  • How to create my customer account?
  • How to delete my account?
  • I don't have an account but I have ordered
  • Is my data safe ?
  • See all 7 articles

    Delivery

  • Not present to receive my package?
  • Delivery times and shipping costs
  • My package is marked delivered but I haven't received anything
  • Order still in preparation
  • Where is my package?
  • Did you pay customs fees?
  • See all 7 articles
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