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General

    How do the warranty work

  • How do I register my Cabaia bag ?
  • How to make the warranty work ?
  • Bags Warranty Terms

    Our commitments

  • B Corp Certified
  • Second-hand items
  • Cabaïa's ecology and ethics
  • What happens to our defective bags ?

    Question about products

  • Bag Configurator
  • All about our products
  • Bag size
  • Restocking times
  • How do I clean my bag ?
  • What size bag for school children?
  • See all 8 articles

    My orders - Returns and refunds

  • Pay with a gift card
  • Cancel or change my order
  • How do I return my order ?
  • Return one or several articles
  • I cannot pay
  • Update my address
  • See all 12 articles

    My customer account

  • No account associated with my email address after ordering
  • How to delete your Cabaia account ?
  • How to create a Cabaïa account?
  • I don't remember my password
  • Is my data safe ?
  • Privacy Policy
  • See all 7 articles

    Delivery

  • Christmas delivery time
  • Shipping costs and delivery times
  • Not at home to accept the delivery?
  • Custom fees refund
  • Where is my parcel ?
  • Order still in preparation/not shipped
  • See all 7 articles
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