Generals Terms and Conditions
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General
General
How do the warranty work
Guarantee conditions for the backpacks
How do I register my Cabaia bag?
Our commitments
Ecology and ethics at Cabaia
What happens to defective bags?
Question about products
Do our bags fit in the cabin?
Beanies in size 1-4 years?
What size bag for school children?
Care of bags
Restocking times
My orders - Returns and refunds
How do I generate my invoice?
My product arrived broken/damaged
Conditions and deadlines for refund
Modify my address
I can't pay
How do I generate a return label?
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My customer account
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What was my password?
How to create my customer account?
How to delete my account?
I don't have an account but I have ordered
Is my data safe ?
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Delivery
Not present to receive my package?
Delivery times and shipping costs
My package is marked delivered but I haven't received anything
Order still in preparation
Where is my package?
Did you pay customs fees?
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